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Número de reclamações contra concessionárias de energia bate recorde em 2015

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6 de maio de 2016

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Número de reclamações contra concessionárias de energia bate recorde em 2015

O número de reclamações contra concessionárias de energia elétrica bateu recorde no Brasil em 2015.

Segundo a Folha de S. Paulo, a Agência Nacional de Energia Elétrica (Aneel) recebeu 164 mil queixas, a maior marca desde o início da série histórica, em 2005.

Em 2014, o número ficou em 118,9 mil, o que indica que houve aumento de 37,7% entre os dois anos. Desde 2010, em todos os anos houve crescimento nas queixas. “Vimos também queda na qualidade do serviço prestado pelas concessionárias. O consumidor estava com a razão em cerca de 50% das reclamações recebidas”, analisa Marcos Bragatto, superintendente da Aneel, em entrevista à Folha de S. Paulo. (Bahia Noticias)

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